You may return most new, unopened, unused items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (i.e. you received an incorrect or defective item).
Custom made items like quilts, quilt labels, and signature items are non-refundable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
I ship solely with USPS, First Class mail. If you need another shipping method, like Priority or Express, email me so we can make arrangements.
Most items ship for a flat fee of $5.00. Quilt labels ship for $2.25 or less. Orders over $50 ship free!